Skip to content
Contact
Servers
Please select a concern so that we can offer you a solution
Back to Overview
Account Information
What if I don't understand my invoice?
Where do I find an overview of my invoices?
What was I billed for?
What does my server package include?
How can I cancel one or more packages, domains or services?
How can I cancel exclusively my Mail Business account?
What if I cannot log in to the Control Panel?
Dedicated Server
What should I do if I can't log in to my server?
How can I transfer files to my server?
How can I set up an IP address on the server?
How can I install a dedicated SSL certificate in Plesk?
How can I set up server monitoring?
What is Logical Volume Management and how can I increase the size?
How can I reinstall the operating system on a Server?
How can I backup my Dedicated Server?
How can I troubleshoot my server?
Virtual Server
Do I have root access on my Virtual Server?
How can I change the Root/Administrator password?
Is there a rescue system for my Virtual Server?
How can I connect to my Windows Server with Remote Desktop?
How can I install a dedicated SSL certificate in Plesk?
How can I backup my Virtual Server?
Cloud Server
Where can I find out more about Cloud Servers?
How can I backup my Cloud Server?
How can I access my Cloud Server?
Do I need VMware Tools for the Cloud Server?
How can I move my Cloud Server to another data center?
How can I access my data in the Linux Rescue System?
Can I install an SSL Certificate on a load balancer?
How can I update the PHP version on my server?
What should I do if I can't log in to my Cloud Server?
Shut down or restart the VM of a Dynamic Cloud Server